Interview Techniques

Dates available upon request


To a busy manager or supervisor recruiting the right staff and then developing them to be effective team members is crucial. Both these essential functions demand certain skills. Foremost of these skills is the ability to be successful interviews.


However, vital though the skill is, most managers rarely practice them! They occasionally recruit and every few months it may be time for the appraisals.


This participative course is designed to fill the skills gap and give delegates the techniques, not only for the interview situation but that can be transferred to daily development and motivation of their team members.


Course Content:


  • Setting objectives

  • Preparing personal profiles

  • The good and bad of forms

  • Job descriptions verses job objectives

  • Characteristics of the effective interviewer

  • Preparing for the interview

  • Opening the discussion

  • The relevant communication skills

  • Getting the other person to ‘Open up’

  • Dealing with the unsatisfactory performance

  • Ensuring motivation

  • Review and follow up

  • Various exercises

  • Price: £275.00
  • Duration: 1 Day
  • Start Time: 9.30am
  • End Time: 4.30pm

Dates available upon request.